Terms of Service

Last updated: May 8, 2026

1. Acceptance of Terms

By accessing and using Pets of Canada ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by Pets of Canada ("Company," "we," "us," or "our").

2. Description of Service

Pets of Canada is a platform that connects pet owners looking to rehome their pets with individuals and families seeking to adopt. Our services include:

  • Pet listing and discovery
  • User communication and messaging
  • Pet adoption facilitation
  • User profile management
  • Payment processing for premium services

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure
  • Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for safeguarding your password and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Post false, misleading, or fraudulent information
  • Harass, abuse, or harm other users
  • Attempt to gain unauthorized access to our systems
  • Use the Service for commercial purposes without permission

4.2 Pet Listings

When creating pet listings, you must:

  • Provide accurate and truthful information about pets
  • Include current photos of the pet
  • Disclose any known health or behavioral issues
  • Ensure you have the legal right to rehome the pet
  • Comply with local animal welfare laws

5. Pet Adoption Process

5.1 Adoption Guidelines

Pets of Canada facilitates connections between users but does not guarantee successful adoptions. Users are responsible for:

  • Conducting their own due diligence
  • Meeting in safe, public locations
  • Verifying pet information and health records
  • Following local adoption laws and regulations
  • Ensuring compatibility between pet and adopter

5.2 No Guarantees

We do not guarantee the health, temperament, or suitability of any pet. All adoptions are at the users' own risk and discretion.

6. Payment Terms

6.1 Premium Services

Some features may require payment, including:

  • Sponsored pet listings
  • Premium user accounts
  • Enhanced visibility features

6.2 Payment Processing

Payments are processed securely through Stripe. By making a payment, you agree to:

  • Provide accurate payment information
  • Authorize charges for selected services
  • Pay all applicable fees and taxes

6.3 Refunds

Refund policies vary by service. Contact our support team for specific refund requests.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.

8. Intellectual Property

8.1 Our Content

The Service and its original content, features, and functionality are owned by Pets of Canada and are protected by international copyright, trademark, and other intellectual property laws.

8.2 User Content

By posting content on our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute your content in connection with the Service.

You retain ownership of your content and are responsible for ensuring you have the rights to share it.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

9.2 Limitation of Liability

Pets of Canada shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9.3 No Veterinary Advice

We do not provide veterinary advice. Always consult with qualified professionals for pet health and care decisions.

10. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice.

You may terminate your account at any time by contacting our support team. Upon termination, your right to use the Service will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@petsofcanada.com

Phone: +1 (555) 123-4567

Address: 123 Pet Street, Toronto, ON M5V 3A8